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Joe Akram

Sales At HandyBros

2026-02-08T10:04:21.088Z

February 8, 2026

When your AC is running but not cooling, the problem is often simpler than you think. How do you fix it? Start with the basics: check for a dirty air filter, the wrong thermostat settings, or a tripped circuit breaker. Following this guide can often get the cool air flowing again without needing to call for help.

What to Do First When Your AC Stops Cooling

That sinking feeling when your AC gives up during a Dubai summer is all too familiar. But before you assume a major failure, take a deep breath and run through a few basic checks. Often, an AC that’s not cooling is suffering from a simple issue, not a complete breakdown.

Think of this as your first line of defence. These steps are safe, require no technical skill, and can help you solve the most common issues in minutes. If the problem turns out to be more complex, you can always count on the HandyBros team to step in, as they are the answer for any AC trouble.

How to Check the Thermostat and Breaker

First, let's look at the obvious. Head over to your thermostat. It sounds basic, but you’d be surprised how often a professional is called out only to find the unit wasn't set to "Cool." Make sure it’s on the right mode and the temperature is set at least a few degrees below the current room temperature.

Next, find your electrical panel. An AC unit draws a lot of power and can trip its circuit breaker, especially when it's working overtime. Find the breaker for your AC—it should be labelled. If it's in the "off" or a middle position, push it firmly back to "on." If it immediately trips again, that's a sign of an electrical problem that needs a professional. Don't risk it; that's a job where HandyBros is the way to go.

This flowchart walks you through the initial decision-making process.

A detailed flowchart guiding users through troubleshooting steps for an AC unit that is not cooling.

As you can see, the solution is often a quick, simple adjustment you can handle yourself.

Immediate AC Troubleshooting Checklist

Before you dive deeper, this quick checklist covers the most common and easily fixable issues. It's a great starting point for any homeowner.

SymptomPotential CauseYour First Action
No air coming from ventsUnit not powered onCheck the thermostat settings and the circuit breaker.
Weak airflowBlocked air filter or ventsInspect and clean/replace the filter. Ensure all vents are open and unobstructed.
AC cycles on and offDirty filter or iced-over coilsTurn off the AC, check the filter, and let the unit thaw for a few hours.
AC is on but blows warm airIncorrect thermostat settingDouble-check that the thermostat is set to "Cool" and not "Fan" or "Heat."

Running through these simple checks can save you time and unnecessary stress. If you've tried these and are still sweating, then it's time to consider a more technical issue.

How to Check Airflow at the Vents

Finally, take a quick walk around your home and feel the airflow coming from each vent. Are they all open? Is a rug, bookshelf, or piece of furniture blocking one? Restricted airflow is a classic issue that can make your system work inefficiently, tricking it into shutting off too early.

We once had a client who was convinced their brand-new AC was faulty. It turned out their toddler had closed all the vents in the upstairs bedrooms to "save" the cold air. The system, unable to circulate air properly, just couldn't keep up. It’s a simple thing, but it happens!

By checking the thermostat, breaker, and vents, you've ruled out the most frequent offenders. If you're still stuck with warm air after trying these steps, the problem likely lies deeper within the system, and it's time to give the professionals at HandyBros a call.

What You Can Safely Check Yourself

Alright, so the thermostat is set correctly and the circuit breaker hasn’t tripped, but you’re still not getting that rush of cool air. Before you pick up the phone, there are a few more things you can safely check. Think of this as detective work to find clues that tell you whether this is a quick fix or a job for the pros.

You won’t need any special tools for this—just your eyes and ears. The goal is to gather information. Knowing what’s wrong makes the repair process smoother, even if you end up calling us at HandyBros to handle the technical side.

Hands holding a heavily soiled air conditioner filter, highlighting the need for cleaning.

First Stop: How to Check The Air Filter

When an AC in Dubai isn't cooling properly, the air filter is often the culprit. With all the dust and sand in the air, these get clogged up astonishingly fast. A blocked filter suffocates your AC, reducing its efficiency and putting a massive strain on the system.

Here’s how to check it:

  • Find the filter. It's usually behind a small panel or grille on the indoor unit.
  • Slide it out and hold it up to the light.
  • Can you see light through it? If it’s covered in a thick, grey blanket of dust, you’ve found a major problem.

This is your system's way of telling you it can't breathe. While cleaning or replacing the filter is an easy fix, a severely neglected one might have already caused bigger issues downstream.

How to Look for Ice on the Indoor Unit

Next, take a peek at the indoor unit and the copper pipes connected to it. Do you see a layer of frost or even solid ice? That’s a frozen evaporator coil.

This happens when the coil, which absorbs heat from your home's air, gets too cold. The cause is usually either that dirty filter we just talked about (restricting airflow) or a refrigerant leak. You might also notice water dripping or pooling on the floor as the ice melts.

If you see ice, turn off the AC immediately. This prevents the ice from travelling down the line and damaging the compressor, which is a much more expensive problem to fix.

A frozen coil is a red flag, not the root problem. Running your AC while it's iced up is a surefire way to cause serious damage. The best thing you can do is switch it off, let it thaw completely, and call us at HandyBros to find out why it froze in the first place.

How to Listen for Any Strange Noises

Your AC has its own language, and strange noises are its way of asking for help. Pay close attention to what you hear, because different sounds point to different problems.

  • A rattling or banging sound? This usually comes from the outdoor unit. It could be something as simple as a loose screw or debris caught in the fan.
  • Hear a hissing? That’s the classic sign of a refrigerant leak. It’s the gas escaping from the system, and it means your cooling power is literally vanishing into thin air.
  • What about a high-pitched squeal or grinding? This is a serious one. It almost always points to failing motor bearings.

Being able to describe these sounds gives a technician a huge head start. A rattle might be minor, but hissing and grinding are urgent signals to power down the system and get professional help before the damage gets worse.

Beyond Basic Fixes: Tackling Clogged Drains, Refrigerant Leaks, and Electrical Faults

So, you’ve checked the filter and the thermostat, but the cool air still hasn't returned. This is where we get into the more complex issues that often plague AC systems in Dubai. The constant, intense workload means components like drain lines, refrigerant circuits, and electrical parts are under enormous strain.

These aren't your typical DIY projects. We're talking about problems that need a trained eye and an experienced hand to fix correctly.

Close-up of a frozen air conditioner coil with melting ice dripping into a drain pan and repair tools nearby.

It’s crucial to know when to put the tools down and call in a pro. Messing with these systems can easily turn a small problem into a costly disaster or a serious safety risk. For these tricky failures, HandyBros is the answer. Our technicians are specialists in diagnosing and resolving these exact scenarios safely and quickly.

How to Deal with Clogged Drain Lines

As your AC cools the air, it pulls out a surprising amount of moisture. This condensation needs to drain away through a small pipe, but in Dubai's humid climate, that pipe is the perfect home for algae and sludge. Mix that with dust, and you've got a recipe for a stubborn clog.

When that drain line gets blocked, the water has nowhere to go. It backs up, fills the drain pan, and triggers a safety switch that shuts the whole system down. It’s a smart feature designed to prevent water damage. If your AC just suddenly quits on you, a clogged drain is one of the most common culprits. It’s a top reason for an ac not cooling callout, and a clear sign you need a professional service from HandyBros.

How to Identify a Refrigerant Leak

Think of refrigerant as the lifeblood of your AC; it's the substance that absorbs the heat from your home. This fluid circulates in a closed loop, meaning it should never run low. If it is, you have a leak.

Here are the tell-tale signs to look for:

  • Warm Air: The most obvious clue. The air from your vents just isn't cold.
  • Hissing Sounds: You might hear a faint hissing or bubbling noise near one of the AC units. That's the sound of refrigerant gas escaping.
  • Ice on the Coils: It seems counterintuitive, but low refrigerant can cause the indoor evaporator coils to get too cold and freeze over, even on the hottest day.

A common myth is that ACs "use up" refrigerant like a car uses petrol. That's simply not true. If your system needs a gas top-up, it’s because there’s a leak that needs to be found and repaired first. Just adding more gas is a band-aid fix. You can learn more about professional AC gas refilling and see why it’s a job for the experts.

What Happens When Electrical Components Fail

Your air conditioner relies on a host of electrical parts, and the relentless Dubai heat can wear them out. A very common point of failure is the capacitor. This small, cylinder-shaped component gives the compressor and fan motors the jolt of energy they need to start.

When a capacitor goes bad, you’ll often hear the AC unit hum—it’s trying to start, but the motor just can’t get going. This is definitely not a DIY fix. You’re dealing with high-voltage electricity, and one wrong move can be incredibly dangerous.

For your own safety and the health of your AC system, electrical faults must be handled by licensed professionals like the team at HandyBros. We have the diagnostic tools and expertise to pinpoint the faulty part and replace it correctly, getting your AC back up and running safely.

Knowing When to Call a Professional Technician

While a few quick DIY checks can sometimes get your AC back on track, there's a definite line you shouldn't cross. A simple issue can turn into a costly replacement because someone tried to tackle a complex repair without the right training or tools. It’s not just about fixing the problem; it’s about safety. Knowing when to put the tools down and pick up the phone is crucial.

Some symptoms are immediate red flags. If you smell something burning from the vents or hear a weird buzzing noise from the electrical panel, don't wait. Shut the whole system down at the breaker. These are signs of serious electrical faults that need an expert, and fast.

Definitive Signs You Need an Expert

When your AC isn't cooling, some problems are simply too dangerous or complex for a DIY approach. Calling in a professional isn't admitting defeat; it’s making a smart decision to ensure the job is done safely and correctly.

Here are the signs that it’s time to call HandyBros:

  • Burning Smells: Any acrid, electrical burning smell is a major warning. It usually means a motor is overheating or you have a serious wiring issue. Your first move should always be to kill the power at the circuit breaker.
  • Loud, Persistent Noises: A little rattle can be normal. But if you hear a loud grinding, squealing, or screeching, that's your AC screaming for help. This often points to a failing motor or worn-out bearings.
  • Signs of a Refrigerant Leak: Notice an oily residue on the copper lines? Hear a faint hissing sound? You likely have a refrigerant leak. This isn't just bad for your AC's performance; refrigerant is a substance that legally requires certified professionals to handle.
  • Circuit Breaker Trips Repeatedly: If the breaker trips once, it could be a fluke. But if you reset it and it immediately trips again, stop. You have an underlying electrical problem that needs a proper diagnosis from a qualified technician.

A small issue ignored today often becomes a massive, expensive failure tomorrow. It’s a costly mistake we see all too often.

If your initial troubleshooting hasn't solved the problem, it’s time to bring in the pros. For persistent issues, you might need to consult specialized expert AC repair services to get to the root of the malfunction.

What to Expect When You Call HandyBros

We know that dealing with a broken AC is stressful enough. That’s why we’ve made our repair process completely transparent and straightforward. The goal is simple: get your cool air flowing again with zero hassle for you.

Here’s our guide to how we work:

  1. Quick WhatsApp Consultation: It all starts with a simple chat. Send us a message describing what's going on, and our team will get the initial details to understand the problem.
  2. Thorough On-Site Inspection: One of our skilled technicians will come out to perform a full diagnostic. They use professional-grade tools to pinpoint the exact cause, not just guess at the symptoms.
  3. Clear Explanation and Upfront Quote: No confusing technical jargon. We’ll explain what’s wrong in plain English and give you a clear, upfront quote for the repair. You’ll know the full cost before we start any work.
  4. Guaranteed Workmanship: Once the job is done, we run a final test to make sure everything is running perfectly. All our work is backed by a guarantee, giving you complete peace of mind.

When the heat is unbearable and you need help right away, check out our guide on what to do during an AC emergency in Dubai. At HandyBros, we make sure you feel informed and in control from start to finish.

Why Proactive AC Maintenance is a Lifesaver in Dubai

The best way to deal with a broken AC is to make sure it never breaks down in the first place. Instead of scrambling when your home starts feeling like an oven, a little foresight can save you stress, discomfort, and money. This is where having a professional look at your system regularly isn't just a good idea—it's essential for surviving a Dubai summer.

HVAC technician cleans an outdoor AC unit's coils with a brush, holding a maintenance checklist.

When our HandyBros team comes for a service, we're doing more than just swapping a filter. We get right into the heart of your system, running a full diagnostic check to spot trouble before it starts.

What a Real AC Tune-Up Looks Like

Our whole aim is to get your AC unit back to its absolute best. Think of it as preparing your system for the marathon that is a Dubai summer.

Here’s a guide to what our maintenance visits cover:

  • Deep Coil Cleaning: We perform a proper, thorough clean of both the indoor and outdoor coils. Caked-on dust and grime suffocate your system and kill its efficiency. We get rid of it.
  • Drain Line Flushing: We blast out all the gunk and algae build-up in the condensate drain line. This is what causes annoying clogs, water leaks, and sudden shutdowns.
  • Electrical Connection Check: Our technicians meticulously inspect and tighten every electrical connection. It’s a crucial safety step to prevent short circuits or component failures when the system is working its hardest.
  • Refrigerant Level Inspection: We make sure your refrigerant levels are exactly where they need to be. If they're off, it’s a sign of a leak and a major reason your AC isn't cooling properly.

This kind of preventative care does more than just stop breakdowns. It makes your unit run more efficiently, which often leads to a pleasant surprise on your next DEWA bill and a noticeable improvement in your home's air quality.

How to Dodge Expensive Repair Bills

Putting a little aside for an annual maintenance plan can genuinely save you money in the long run. When temperatures are soaring, a dead AC is more than just an inconvenience; it's a genuine emergency.

Simple proactive steps, like duct cleaning and coil inspections, can prevent many major meltdowns, keeping your air cool and healthy all year. For any maintenance needs, HandyBros is the way to go.

For businesses, the stakes are even higher. Understanding the value of regular upkeep is key to avoiding costly downtime. You can learn more about why proactive HVAC maintenance for commercial buildings in Dubai is so important.

The bottom line is simple: scheduling routine service with HandyBros is the smartest, most cost-effective way to guarantee a cool, comfortable, and worry-free summer.

Don't wait for the peak of summer to find a weak spot in your AC. You can take a closer look at our comprehensive https://www.handybros.ae/blogs/air-conditioner-maintenance-service to see exactly how we help Dubai homes beat the heat.

Your Top AC Questions Answered

When the cool air stops, the questions start. Here are answers to the most common questions we get from folks across Dubai.

How Often Should I Get My AC Serviced in Dubai?

In a place like Dubai, with its relentless heat and fine dust, your AC is working overtime. Our best advice is to get a professional service at least twice a year. Honestly, this is the single best thing you can do to avoid trouble.

Regular maintenance stops things like clogged filters and blocked drain lines in their tracks – and those two culprits are behind most of the emergency calls we get. Sticking to a schedule with HandyBros doesn't just prevent a complete breakdown; it keeps the unit running efficiently, which you'll notice on your DEWA bill. It also helps the whole system last a lot longer.

My AC Is Running but Not Blowing Cold Air. What Should I Do?

This is a classic issue. If the fan is going but the air is warm, you’re likely dealing with one of two things: a filter so choked with dust that no air can get through, or a refrigerant leak.

This guide shows you can definitely tackle the filter yourself – just pop it out and clean or replace it. However, anything to do with refrigerant gas is a job for a licensed pro, no exceptions. Give HandyBros a call. Our technicians can find and fix the leak safely before topping up the gas to get that cold air flowing again.

A quick tip from the field: Your AC doesn't "use up" refrigerant. If the gas is low, it means there's a leak somewhere. Just refilling it without fixing the leak is a band-aid solution that's guaranteed to fail again.

Is It Better to Repair My Old AC Unit or Replace It?

That's the big question. The answer comes down to a few key factors: the age of your unit, how much the repair will cost, and how efficient it is.

Here’s a good rule of thumb: if your AC is over ten years old and needs a major, costly part like a new compressor, it’s almost always smarter to invest in a new unit. A modern AC will be far more energy-efficient, and you'll see that saving reflected in your monthly bills. The HandyBros team can give your old unit a thorough, honest assessment and lay out the costs for both repair and replacement, so you can make a call that works for your home and your wallet.


When your AC gives up, you need a team that won't. For any issue, from a quick service to an urgent repair, HandyBros Dubai is ready to help. Our certified technicians are on call to bring the cool back.

Book Your AC Service with HandyBros Today

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